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Terms of service

 

1. Data Controller

Re-New Copenhagen is the data controller responsible for the processing of your personal data. Our contact details are:

📍 Re-New Copenhagen
🏢 White Avenue Group A/S
📍 Lundagervej 45B, 8723 Løsning, Denmark
📧 Email: info@renewcopenhagen.com

2. What Personal Data Do We Collect?

When you visit the website, we automatically collect certain information about your device, your interactions with our website, and how you use our services.

Device Information

  • Your web browser, IP address, time zone, and cookies stored on your device.
  • The pages and products you view.
  • Websites or search terms that referred you to us.

Order Information

When you place or attempt to place an order on the website, we collect information such as:

  • Your name, billing address, shipping address, email address, and phone number.
  • Payment details (e.g., credit card information or other payment methods).

When we refer to "Personal Data" in this policy, we mean both Device Information and Order Information.

3. How Do We Use Your Personal Data?

We use your personal data to:

  • Process and fulfill your order, including payment and shipping.
  • Communicate with you about your order and provide customer support.
  • Improve and optimize our website, including enhancing user experience.
  • Analyze purchase and behavioral data to tailor marketing efforts.
  • Screen for potential security risks or fraud.

4. Sharing Your Personal Data

We share your personal data with third parties to help us use your data as described above. Examples include:

  • Shopify (our e-commerce platform) – Read their privacy policy here: Shopify Privacy Policy.
  • Google Analytics (for user behavior analysis) – Learn more here: Google Privacy Policy.
  • Marketing platforms such as Facebook and Google Ads for targeted advertising.

We may also share your personal data to comply with laws, court orders, or other legal obligations.

5. Behavioral Advertising

We use your personal data to provide targeted advertisements based on your behavior and preferences.

How to Opt Out of Targeted Advertising:

You can also opt out of multiple advertising platforms via Digital Advertising Alliance.

6. Cookies and Tracking Tools

We use cookies and similar technologies to enhance your experience and deliver personalized content.
You can control or delete cookies via your browser settings.

Read more about cookies here: www.allaboutcookies.org.

7. "Do Not Track" Settings

Please note that we do not modify our data collection practices if your browser sends a "Do Not Track" signal.

8. Your Rights (GDPR)

As an EU citizen, you have the following rights under GDPR (General Data Protection Regulation):

  • Right of Access – Request a copy of the personal data we hold about you.
  • Right to Rectification – Request corrections to inaccurate or incomplete data.
  • Right to Erasure ("Right to Be Forgotten") – Request the deletion of your data unless we have a legal obligation to retain it.
  • Right to Restrict Processing – Request that we limit how we use your data.
  • Right to Data Portability – Request that your data be transferred to another service.
  • Right to Object – Object to our use of your data for marketing purposes at any time.

If you wish to exercise any of these rights, contact us at: info@renewcopenhagen.com.

9. Data Transfers Outside the EU

Your personal data may be transferred to and processed in countries outside the EU, such as the United States and Canada.
We ensure that all transfers comply with GDPR, including the use of Standard Contractual Clauses (SCCs).

10. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it.

  • Order information is stored unless you request deletion, for accounting and legal compliance purposes.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in law or business practices.
We encourage you to check this page periodically for updates.

12. Contact Information

If you have any questions about our privacy policy, wish to exercise your rights, or file a complaint, you can contact us at:

Re-New Copenhagen
White Avenue Group A/S
Lundagervej 45B, 8723 Løsning, Denmark
Email: info@renewcopenhagen.com

This Privacy Policy is compliant with GDPR (2025) and Danish data protection laws.